Privacy Policy
Effective Date: 2025-04-24
Last Updated: 2025-04-24
Ucora ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use,
disclose, and protect personal information when you use our software (GamePlanPro™), including any integrations
with third-party services such as QuickBooks® Online and OpenAI.
1. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, company name, and other contact information you provide when signing up or using our services.
- Usage Data: Information on how you interact with our software, such as features used, access times, and device information.
- QuickBooks Data: When you authorize our software to connect to your QuickBooks® Online account, we access and use data including but not limited to customers, invoices, payments, and account balances, strictly as necessary to provide our service.
- Any information contained in GamePlanPro™ may be transmitted to OpenAI.
- Information entered into GamePlanPro™ may be transmitted to OpenAI’s systems to enable specific features and AI-generated responses. Only the data necessary to produce these responses is shared, and it is handled securely.
2. How We Use Your Information
We use your information to:
- Provide and maintain our services.
- Integrate and sync with QuickBooks® Online as authorized by you.
- Respond to support inquiries and improve our offerings.
- Send important account updates, including legal and operational notices.
- Integrate with OpenAI to generate GamePlanPro™ AI responses.
3. Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Service Providers: Who perform services on our behalf, such as hosting and analytics.
- QuickBooks / Intuit: As required to maintain API integration, and only as authorized by you.
- Legal or Regulatory Authorities: If required by law or to protect our rights.
4. Data Retention
We retain your data only as long as necessary to provide our services and fulfill our legal obligations. You can request deletion of your data at any time by contacting us.
5. Data Security
We take reasonable measures to protect your data from unauthorized access, use, or disclosure. This includes encryption, secure authentication, and access controls.
6. Your Rights
Depending on your location, you may have rights including:
- Accessing your personal information.
- Requesting correction or deletion.
- Objecting to or restricting certain processing.
7. Changes to This Policy
We may update this Privacy Policy occasionally. If we make significant changes, we will notify you via email or within the software.
8. Contact
If you have any questions about this Privacy Policy or your data, please contact:
- UCORA CORPORATION
- British Columbia, Canada
- ucora_info@ucora.com
- 604-519-7600
Next Step
See whether GamePlanPro™ fits your commercial HVAC service workflow.
We walk through field quoting, pricing control, implementation fit, and where the workflow can reduce office bottlenecks.
Operational scale
Ucora-powered companies have processed more than $1 billion in work orders through the platform.Built for commercial HVAC service companies that need quoting, service history, pricing control, and field-to-invoice flow to stay organized as volume grows.